INFORMATION FOR OUR CUSTOMERS / CONSUMERS

Dear Clients / Consumers,

We hereby inform you that we care about your privacy and will process your personal information exclusively for the purpose of processing your request / inquiry / complaint, in accordance with Article 10 of the Croatian Consumer Protection Act.

The company that will process your information - processing manager, is ETO d.o.o. for tourism, which operates in accordance with all applicable legal regulations.

Unfortunately, we will not be able to process your / inquiry / request / complaint if you do not want to provide your personal information.

Your data will be kept as long as necessary for your request / inquiry / complaint to be processed and will be deleted or anonymised after 5 years (general obsolete term by the Mandatory Obligations Act), with the exception of keeping the data longer due to legal obligations (eg in case of dispute etc.).

Your data will be transmitted to other European Union member states where our servers and affiliates are located.

ETO d.o.o. for tourism can engage third parties, such as external legal advisers, who can act on behalf and according to the instructions of the company ETO d.o.o. for tourism.

Your rights to protect your personal information are as follows:

  • Receive a confirmation of whether your personal information is processed and access to personal data processed,
  • Complete, modify and correct personal information,
  • Excerpts from deleting personal data or requesting data to be made anonymous
  • Block illegal data processing and restrict processing,
  • Involve the work that is based on a legitimate interest,
  • Receive a copy of the personal data and transfer the data to the other processing manager.

In case you want to have one of your legal rights, you can contact with your request at This email address is being protected from spambots. You need JavaScript enabled to view it.

Furthermore, you have the right to file a complaint regarding the processing of your personal data, to the Personal Data Protection Agency.

                                                                          Sincerely, Your ETO d.o.o. for tourism team